Tuesday November 9, 2021

How Developing Emotional Intelligence Can Prevent Burnout in Healthcare Teams

Tuesday, Nov. 9, 2021  |  1:00 p.m. CT (2:00 p.m. ET)

Most healthcare systems provide little training in emotional intelligence (EQ or EI) and other soft skills needed to be effective healthcare providers. This not only contributes to a high rate of burnout among physicians but also affects the entire team, leading to quality issues, poor patient care outcomes, higher turnover and low employee engagement, among other issues.

Building emotional intelligence as a leader is critical to managing a healthcare team effectively and bolstering long-term success. During this webinar, learn about emotional intelligence as a concept, theory and important leadership competency. You’ll also learn about the impact of emotional understanding on your leadership skills and team building as well as personal development. The presenter will cover two case studies on the topic – one from a large healthcare system where participants saw a statistically significant improvement in EQ scores after attending an emotional intelligence assessment and training. The second case study covers a similar emotional intelligence training with Southern Illinois Healthcare to support leadership coaching skills on physician and nursing teams.

Objectives

  1. Gain tools to better develop your emotional intelligence to combat burnout for yourself and your teams.
  2. Be able to discuss the four domains of emotional intelligence and develop them to bolster success in the workplace and build resiliency ahead of difficult situations.
  3. Learn how to transfer the tools for developing emotional intelligence discussed during this presentation to your professional and personal development goals.

Price

ASHHRA Member: FREE

ASHHRA Non-member: $25.00

Credit(s)

1 (CHHR, HRCI, SHRM)

Presenters

Laurie Cure

Laurie Cure, Ph.D., MBA
CEO/President
Innovative Connections

Laurie is the President and CEO of Innovative Connections, a strategic consulting firm in Fort Collins, Colorado. Her focus is consulting in strategic planning, organizational development, talent management and leadership including change management and culture evolution.

With more than 25 years of leadership experience, she has dedicated her career to delivering strategic visions, working with senior leaders to drive organizational outcomes, and researching and publishing on important industry issues and topics.

In addition to her book, Leading without Fear, about overcoming fear in the workplace, she has published on the topic of leadership, coaching, team development and workplace culture.

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