Thursday July 7, 2022
Beyond Burnout and Engagement: A Systematic Method for Measuring and Addressing Health Professional Wellness
The National Academy of Medicine has listed over 80 factors that play a role in burnout. Burnout has been implicated in higher turnover, reduced patient satisfaction and worsened safety, but understanding the degree of burnout in a given health professional or team does not direct HR leaders to solutions. The model described brings together a long list of variables that may ameliorate burnout into a prioritized, easy-to-understand hierarchy. Modified from Maslow’s hierarchy, the model directs leaders to address basic physical and mental health needs first; physical safety second; and then address higher order needs including respect from colleagues, patients, processes and the Electronic Health Record; appreciation and connection; and finally, time and resources to heal patients and contribute to the greater good. Assessments based on this model will help HR leaders prioritize interventions and improve wellness. Put simply, this model will help you understand where to start.
- Participants will learn how to choose starting interventions for different institutional burnout profiles.
- Participants will identify the major variables impacting physician and nurse turnover.
- Participants will be to contrast and compare alternatives for measuring and tracking burnout and related variable.
ASHHRA Member: $25.00
ASHHRA Non-member: $50.00
1 (CHHR, HRCI, SHRM)
Dr. Daniel Shapiro
Vice Dean for Faculty Affairs
Penn State Health