Monday June 7, 2021

HR Metrics Tool

Workforce and HR Benchmarking

ASHHRA, in collaboration with PwC Saratoga, offers the HR Metrics Tool annually to enable ASHHRA members to benefit from PwC’s expertise in HR analytics and knowledge of the health care field and to obtain relevant benchmarks for workforce and HR metrics. See 2021 metrics list.

Register today for the 2021 HR Metrics Tool Survey!

Data collection has begun but you can still sign up to participate. Check out the HR Metrics Tool Brochure or continue reading for more information. 

Participation

Participation consists of data submission in the HR Metrics Tool benchmarking survey. Each participant will receive a personalized report that compares their organization’s results against those of other participants. In addition to comparing against all ASHHRA participating organizations, participants can also benchmark based on:

  • Single vs. multi-facility system
  • Headcount size
  • Teaching
  • Region
  • Gain a better understanding of the investment in the HR function and its areas of strength and identify opportunities for improvement.
  • Consistently measure and benchmark items like nurse turnover and benefit costs.
  • Benchmark directly with your health care peers in a confidential manner.
  • Establish consistent reporting on human capital metrics to enable accurate comparisons.
  • Personalized reports with the ability to review data by a variety of segments.

All participants receive:

  • PwC Saratoga’s proprietary web-based data collection and reporting tool.
  • Standardized instructions for each data element for the health care field that enable “apples to apples” comparisons.
  • Customized report containing your results compared against other organizations’ results, with trended year-by-year results.
  • A single point of contact for questions about data collection and benchmarks.
  • Data collection webinars and user guides. 
Retention and Separations
  • Turnover Rate
  • Voluntary Separation Rate
  • Bedside Nurse Voluntary Separation Rate
  • First Year of Service Turnover Rate
  • Bedside Nurse First Year of Service Voluntary Separation Rate
  • Average Tenure
  • Physician Turnover Rate*
  • Ethnically Diverse Employee Voluntary Separation Rate*
Workforce Productivity and Profitability
  • Workforce Employees Operating Cost per FTE
  • Labor Cost Expense %
  • Bedside Nurse Overtime Pay %
  • % of Employees on Leave of Absence*
Staffing and Hiring
  • Internal Hires %
  • Cost per Hire
  • Time to Accept
  • Bedside Nurse Time to Accept
  • Vacancy Rate
  • Bedside Nurse Manager Span of Control
Workforce Diversity
  • Ethnically Diverse Headcount %
  • Ethnically Diverse External Hiring %
  • Female Headcount %*
  • Black or African American Headcount %*
  • Female Executive Headcount %*
  • Ethnically Diverse Executive Headcount %*
  • Ethnically Diverse Employee Promotion Rate*
HR Cost and Structure
  • HR Costs per Employee
  • HR Headcount Ratio
  • Learning and Development Investment per Employee
Compensation & Benefits
  • Average Benefits per Employee
  • Health Care Costs per Active Employee
  • Labor Cost per FTE
*New in 2021

Based on client feedback (to simplify the fee structure), we have transitioned from pricing based on number of facilities in an organization to headcount size. Please note that registration fees are based on the headcount size for the entity that will be submitting data.

Pricing by Headcount Member Non Member Deliverables

Up to 2500
Employees

$675

$935

Includes the deliverables outlined here

2500–3500
Employees

 $1,250

$1,510

Includes the deliverables outlined here

3501–5000
Employees

$2,350 $2,610

Includes the deliverables outlined here

5001–7000
Employees

$5,750

$6,010

Includes the deliverables outlined here

7001+ Employees $7,250 $7,500

Includes the deliverables outlined here

Upgrade to
PwC Saratoga
Hospital Consortium

more info
PDF

$12,000
(discounted for ASHHRA
members)

Includes the deliverables outlined here, and access to PwC Saratoga’s national database of 500+ metrics

Data Collection: Jan. 11 – April 9, 2021
2021 HR Metrics Tool Published (2020 Benchmarks): June 2021
July 2021 onward: Late participation available to interested organizations  

Contact us for any questions or to become an ASHHRA member.

ASHHRA
312-422-3720
ASHHRA@ashhra.org

Shebani Patel
408-910-6456
shebani.patel@pwc.com
Looking for the previous survey results?
Contact Shebani!

Technical Questions
Mathieu Kouame
312-543-8286
mathieu.kouame@pwc.com

Frequently Asked Questions

To register for the ASHHRA / PwC Saratoga HR Metrics Tool survey, click here and complete the registration fields.

The ASHHRA / PwC Saratoga HR Metrics Tool Survey opens in January. To participate, you will have to submit data from the previous calendar year. Please find below timelines for the 2021 HR Metrics Tool

Activity

Date

Data Collection Jan. 11 – April 9, 2021
2021 HR Metrics Tool Published (2020 Benchmarks) June 2021
July 2021 onward Late participation available to interested organizations.

Benefits of participation in the ASHHRA / PwC Saratoga HR Metrics Tool include:

  • PwC Saratoga’s proprietary web-based data collection and reporting tool. 
  • Standardized instructions for each data element that allows for “apples to apples” benchmarking.
  • Data collection webinars and user guides.
  • Customized report containing your results compared against other organizations’ results, with trended year-by-year results.
  • Benchmarking report with demographic breakdowns based on: All ASHHRA  Participants, Single vs. Multi Facility Systems, Headcount Size, Teaching, Region benchmarks.
The fee for participating in the HR Metrics Tool is based on the headcount size of the participating facility.
Pricing by Headcount Member Non Member  

Up to 2500 Employees

$675

$935

Includes the deliverables outlined here

2500–3500 Employees

$1,250

$1,510

Includes the deliverables outlined here

3501–5000 Employees

$2,350 $2,610

Includes the deliverables outlined here

5001–7000 Employees

$5,750

$6,010

Includes the deliverables outlined here

7001+ Employees $7,250 $7,500

Includes the deliverables outlined here

Upgrade to PwC Saratoga Hospital Consortium

PDF

$12,000 (discounted for ASHHRA members)

Includes the deliverables outlined here, and access to PwC Saratoga’s national database of 200+ metrics

The pricing structure has been simplified based on client feedback. It is based on the headcount of your organization.

Please contact Shebani Patel directly if you have missed the data collection period at shebani.patel@pwc.com 

Results will be released in June 2021. If you are not already signed up for the HR Metrics Tool, please use the “Start Here” link at the top of this page to register. 

Your PwC Saratoga point of contact will confirm your registration and share your organization’s customized site login information. You will submit your data via that site, and instructions will be provided for the data entry process. You can also submit your data using our new Automated HRIS Workflows option. Through our HRIS Workflows, PwC can calculate your results using de-identified employee data exported directly from your HRIS solution, saving your team significant time. Your PwC Saratoga point of contact will be available to answer any of your questions and assist you with the data submissions.

If you have signed up to submit for more than one facility, PwC Saratoga will provide you with the information necessary to enter data for each. 

Your designated PwC Saratoga point of contact will be your go to person for any survey questions. Emailing questions will be the most efficient and a response is returned within 24 hours. 

Though you are not required to submit data for all 30 metrics, we require enough data elements to calculate 12 of the 30 metrics. We highly recommend you to provide data for as many metrics as possible. 

Participation in the ASHHRA / PwC Saratoga HR Metrics tool is focused on 30 metrics. It is a great option if you are starting out with benchmarking and/or if these metrics meet your needs. You will be able to see a wide array of benchmarks by size, region and facility type for these 30 metrics.

Participation in the PwC Saratoga Hospital Consortium includes:

  • ASHHRA HR Metrics Tool results
  • Access to PwC Saratoga Hospital Database (includes over 500 metrics) 
  • Access to Saratoga’s Human Capital Effectiveness Report represented by over 300 companies across 12 industries
  • Opportunity to poll your hospital peers on key issues
  • Access to webcasts on human capital measurement topics
  • ASHHRA / PwC Saratoga HR Metrics Tool Report.

About PwC Saratoga

PwC Saratoga is a global leader in workforce measurement, having been in the field for over 40 years, and works with over 600 companies annually to support the development of a fact/evidence based framework to align HR strategy with organizational objectives. 

Additionally, PwC Saratoga has a deep understanding of the challenges facing HR professionals in the health care industry. PwC Saratoga has worked with hundreds of leading hospitals to benchmark HR metrics and provide thought leadership.