Wednesday August 6, 2025
ASHHRA Webinar Roundtable
Healthcare HR: Exploring Passions, Purpose, and Potential
ASHHRA MEMBER EXCLUSIVE
Thursday, August 21, 2025 | 1:00 p.m. CT (2:00 p.m. ET)
Registration is limited to the first 100 participants.
Join us on Aug. 21, to kick off ASHHRA’s new member-exclusive quarterly webinar series. This webinar is designed specifically for ASHHRA members, by ASHHRA members. This session will be led by your ASHHRA peers and will feature a round of interactive roundtables.
We encourage you to turn on your camera and unmute your mic – audience participation is central to this new series. Sign up today and join us in creating a collaborative space where valuable insights around key HR domains come to life.
Objectives
- Talent Acquisition: Explore innovative strategies to attract, engage, and retain top healthcare talent in a highly competitive and evolving labor market.
- Total Rewards: Discuss best practices and emerging trends in employee total rewards, with an emphasis on designing holistic, personalized, and equitable rewards programs that support employee well-being, engagement, and organizational performance.
- Human Resource Information Systems (HRIS): Discuss what should be considered before exploring an HRIS system.
- HR Business Partner Role: Analyze the evolving role of the HR Business Partner in aligning people strategies with business objectives, fostering organizational change, and driving strategic value in healthcare settings.
Price
ASHHRA Member: FREE
ASHHRA Non-member: Unavailable – ASHHRA Membership required
Credit(s)
1 (CHHR, ACHE Fellowship*, HRCI, SHRM) for live webinar attendees.
*By attending the Webinar Roundtable (ASHHRA Member Exclusive): Healthcare HR: Exploring Passions, Purpose, and Potential live webinar offered by ASHHRA participants may earn up to 1 ACHE Qualified Education hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.
Registration is limited to the first 100 participants.
Presenters
Hosted and moderated by the ASHHRA Learning & Education Committee
Moderators
Vivian Hsia Davis, CHHR, ACC
Managing Principal
Summer Group, LLC
Kwanza Graham Sykes, MHA
Director, Human Resources
District Healthcare Services
Dr. Jean Gordon, BSN, MS/HRM, MSN/Ed, MBA/AAC, FNP, DBA
Assistant Professor
University of North Carolina Wilmington
Dr. Jean Gordon, is a highly accomplished professional with a distinguished educational and professional background. She earned her Bachelor of Science in Nursing from the University of Miami in 1974 and later advanced her education with a Master of Science in Human Resource Management from Nova Southeastern University in 1997. She completed her Doctorate in Business Administration from Nova Southeastern University in 1999, specializing in Human Resource Management, Marketing, and Research Methods. Furthering her expertise, Dr. Gordon obtained a Master of Science in Nursing from Kaplan University in 2010, followed by a Master of Business Administration with a specialization in accounting in 2015. In 2018, she earned a Post-Master’s Certificate as a Family Nurse Practitioner.
Dr. Gordon has held extensive leadership roles in Marketing, Accounting, and Human Resource Management across domestic and international settings. Her scholarly contributions include numerous publications on Human Resource Management, Talent Strategy for Retention, and Knowledge Management. She is actively involved in professional organizations, including the Association of University Programs in Health Administration (AUPHA), the American College of Healthcare Executives (ACHE), the Academy of Management (AOM), and the American Society for Healthcare Human Resources Administration (ASHHRA). Dr. Gordon’s diverse expertise and leadership exemplify her commitment to advancing healthcare and business practices.
Eric Richardson, Ph.D., MBA, MPH, PHR, SHRM-CP, CHHR, FACHDM
Professor and Chair
Medical University of South Carolina
Felicia Miller, MBA, SPHR, SHRM-SCP, CHHR
Executive Vice President & Chief Talent Officer
Parkland Health
Felicia Miller, MBA, SPHR, SHRM-SCP, CHHR, is the EVP & CTO at Parkland Health. Felicia has more than 30 years of leadership experience in healthcare and human resources (HR) across non-profit, for-profit, and public health systems.
Since joining the Parkland Health system in 2020, she has led the establishment of transformational systems and programs that touch more than 14,000 Parkland employees, professionally and personally.
- Implemented the 2021 refreshed Parkland Mission, Vision, ICARE Values and collaterals system wide.
- Established a comprehensive and effective Engagement Training Program system-wide currently yielding a less than 6% vacancy rate and an 88% retention rate.
- Led the implementation of a 3-year plan to invest more than $200M in pay adjustments to result in market competitive pay and a minimum living pay rate for all Parkland employees.
- Expanded the partnership between Parkland’s Workforce Development Department and Dallas College to train existing employees and new hires from the community to successfully fill clinical support roles and provide work readiness programs to staff.
- Increased employee access to healthcare services on campus to include dental work, vision check-ups, social services support, and childcare.
Prior to coming to Parkland, for 7 years Ms. Miller served as the Chief Human Resources Officer (CHRO) for Tenet Healthcare Corporation’s Texas region saw her leading the charge for comprehensive talent management in a heavily data-driven culture while fostering cross-functional working relationships with executive counterparts across divisions. She worked with more than twenty hospitals and approximately 18,000 employees across.
Prior to her time at Tenet, Ms. Miller spent 19 years with Presbyterian Hospital Dallas (PHD) and Texas Health Resources (THR). Her tenure with PHD included roles with increasing responsibility and seniority, having progressed from a career center coordinator to manager roles, senior HR generalist and director of HR.
Felicia received a Master of Business Administration from LeTourneau University. She also has dual Bachelor of Science degrees in Health Information Management and Health Professions from Texas State University. She also attended San Antonio College for undergraduate studies and Dallas College-Richland Campus for pre-requisites for her MBA. Felicia’s professional certifications include Senior Professional Human Resources (SPHR), SHRM-Senior Certified Professional (SHRM-SCP) and Healthcare Human Resources (CHHR). She is also an active community member, involved in multiple business organizations and the recipient of numerous professional accolades.
Claudia Cotarelo, CHCR
Senior HR Business Partner
Atlantic Health System
Claudia Cotarelo is a seasoned Senior HR Business Partner with over 35 years of experience in the healthcare industry. With a strong foundation in healthcare recruitment, Claudia has consistently partnered with senior leaders to drive strategic HR initiatives that align with organizational goals and enhance workforce effectiveness.
Her deep understanding of healthcare operations and talent needs allows her to support and lead initiatives across recruitment, employee engagement, workforce planning, and organizational development. Claudia is known for her collaborative approach, building trusted relationships with leadership teams to foster inclusive, high-performing cultures that prioritize both patient care and employee well-being.
Claudia’s commitment to excellence and her ability to navigate complex HR challenges make her a valued advisor and change agent in the dynamic healthcare landscape.
