Monday August 30, 2021
Using Data to Drive Patient Satisfaction and Reduce Turnover
Free ASHHRA Member Resource
This case study showcases how a health care system integrated numerous surveys from across the employee lifecycle (onboarding, engagement, exit) and used analytics to link them all directly to patient satisfaction and turnover.
Objectives
- Show senior leaders how the use of employee surveys directly impact business.
- Create reports that put actionable information in the hands of decision makers.
- Present impactful integrated survey information for your organization stake holders.
Presenters
Scott Mondore
Managing Partner, SMD, LLC
Todd Horton
Director, Workforce Intelligence, Dignity Health
Price
ASHHRA Member: $0.00
ASHHRA Non-Member: $85.00
Credits
1 CHHR, 1 SHRM, 1 HRCI
Resources
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