Wednesday October 29, 2025
Connect with ASHHRA: Jade
Meet Jade: ASHHRA’s New Virtual Assistant
ASHHRA is pleased to introduce Jade, a multilingual, AI-powered chat agent designed to support members and event attendees with fast, friendly service—anytime, anywhere.
What can Jade help with?
- Membership Updates: Change your contact details, reset your password, or check your membership status.
- Event Support: Get help with registration, housing, and schedule questions for ASHHRA26.
- General Inquiries: Ask about ASHHRA programs, resources, or how to connect with staff.
How to Access Jade
Jade is available 24/7 and uses a secure one-time passcode system to verify your identity. This ensures that updates to your member record are safe and easy—even if you do not have your member number handy.
Why Jade
This launch is part of ASHHRA’s commitment to improving member experience and operational efficiency. Jade is expected to handle incoming requests, saving time and improving satisfaction for members and staff alike.
How can I reach ASHHRA staff directly?
Jade is here to help with quick answers and support. If Jade cannot resolve your question, it will automatically escalate your request to ASHHRA staff for follow-up. You may also ask Jade to connect you with a team member at any time.
You can always reach ASHHRA staff directly if needed.
- EMAIL: ASHHRA@ashhra.org
- PHONE: 312-422-3720
