In 2024, Community Health System in Fresno, California faced a familiar challenge—long hiring timelines, disengaged candidates, and inconsistent recruiter accountability. With an average Time-to-Fill of 95 days, the Talent Acquisition team was performing in the bottom quartile nationally. But one data point changed everything.

By leveraging RogueHire’s national benchmarks and focusing relentlessly on “stuck candidates”—those idle too long in the hiring process—Director of Talent Acquisition Mary Warwick created organization-wide awareness and accountability. She built new SLAs with hiring leaders, embedded the stuck candidate KPI into recruiter dashboards, created widgets within iCIMS, and launched a requisition management guide to standardize discipline across the system.

The impact was dramatic: Time-to-Fill dropped from 95 to 48 days, Candidate Satisfaction soared (with “unlikely to apply again” responses falling from 35% to 14%), and Community Health System moved from bottom to top quartile in just 12 months.

Attendees will leave inspired by how one simple, data-driven metric can become the catalyst for measurable, system-wide recruiting excellence.